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Biblioteca Digital de Monografias - UFRN
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CCSA - Centro de Ciências Sociais Aplicadas
Monografias de Graduação
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Issue Date
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2015
Qualidade dos serviços prestados pelo Contact Center da Ale Combustíveis sob a ótica dos clientes através da análise da matriz importância-desempenho
Marques, Alidia Monik Alves Vale
2015
A relação entre estrutura organizacional e desempenho gerencial do Tribunal de Justiça do Rio Grande do Norte de acordo com o instrumento elaborado por Trigueiro-Fernandes (2014)
Fernandes Neto, Décio
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Marques, Alidia Monik Alves Vale
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